Confirm Dialog - Clear Pinned Assets

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cgonzag

• May 02, 2019 15:42

Oh no! One of my users accidentally cleared her pinned assets. Days of searches gone in a flash. Could we please get a confirmation dialog or undo?

Chris

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  Olav Andreas Frenning

  • May 07, 2019 06:00

  Hi!

  When you say she deleted her pins, was she working in the web interface or one of the plugins? (office/adobe)

  A confirmation dialog would definitely be in order, no doubt about that. I'll add it as a proposed feature.

  That said, pins are mostly used to make temporary selections, so in future I would recommend going to the pins tab every so often and adding all your pins to an album. That's a safer way to store them!

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  cgonzag

  • May 10, 2019 14:08

  Hi Olav,

  She was working in the FotoWeb Pro interface. She's a new user and she was gathering images to download. She mistakenly thought the x button closes the Pin window.

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  Turgay Gül

  • June 17, 2019 13:21

  My users love to work with Pins because ist so fast and easy without a confirmation Dialog. Maybe the solution is to make a user based perference for that in the frontend.

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  cgonzag

  • June 17, 2019 14:28

  Yes, I agree pinning is much faster than albums for gathering images. I think the confirmation dialog should only be for clearing the users pinned assets "cart" not for pinning or unpinning individual assets.

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  Florian Winter

  • August 08, 2019 07:59

  Hi, I think the real problem is this:

  > She mistakenly thought the x button closes the Pin window.

  Perhaps we should rather change the icon from an X to a trashcan?

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  cgonzag

  • August 09, 2019 00:53

  I think a trashcan icon is better than an x button. However, it might confuse some users into thinking that it's a file delete action. I still think a confirm dialog is the best solution unless there's an easy way for users to restore their pinned assets. 

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  Florian Winter

  • August 09, 2019 08:21

  Would a tooltip on the trashcan icon help to clarify what it does?

  We are concerned about a confirmation dialog making working with pins less efficient. Pins are designed for temporarily remembering assets to eventually do something with them later. For example, a user might do a couple of searches and pin assets on the way, then copy these assets to an album, then delete all pins and continue.

  Albums are designed for users to permanently remember a selection of assets. They also do not have a limit on the number of assets they can contain, have more features (such as sharing), and can be restored if accidentally deleted.

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  cgonzag

  • August 09, 2019 13:27

  Yes, a trashcan icon with a tooltip that says "Unpin all assets" would be better.

  Thanks,

  Chris

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  Florian Winter

  • August 09, 2019 13:37

  You are welcome. :)

  I have forwarded your feedback to our design team.

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